Help Center
Guides and answers for getting the most out of QuillHub.
Getting started
Your first transcription in 3 steps
How to upload your first recording and get a finished transcript — from the Create button to a text with timestamps.
Formats, links, and upload limits
Which audio and video formats QuillAI accepts, how to paste a link, file size limits, and how to set audio language and speaker recognition.
Recording meetings
Installing the desktop app for meeting recording
How to download and set up the QuillAI desktop app on Windows and macOS: sign-in, microphone and screen recording permissions.
How auto-recording of meetings works
Automatic meeting detection, the manual-start hotkey, "you" vs "them" speaker separation, and where the finished notes end up.
Meeting recording isn't working: troubleshooting
Common reasons a meeting wasn't recorded, the other side isn't audible, the app is signed into the wrong account, or it auto-launches unexpectedly.
Organization
Inbox and projects: organizing your recordings
How "Inbox" differs from projects, how to create a project, where to save new recordings, and what the AI does once a recording lands in a project.
AI chat over your knowledge base
Chat scopes — whole knowledge base, project, or a single recording — cited quotes, workspace memory, and the "Triage" queue.
Integrations
Connect QuillAI to Claude and Cursor via MCP
Connect the QuillAI knowledge base to Claude and Cursor in one click via OAuth — or with an API key for headless setups: buttons, configs, and step-by-step instructions.
The @QuillAI_Bot Telegram bot
Transcription right inside Telegram: how to link your account to the web version, and when the bot is more convenient than the site.
Results
Account
Minutes, plans, and payment
What free minutes are, what actually consumes them, the available plans, where to top up, and how RU payments differ from the rest of the world.
FAQ and privacy
General questions about QuillAI plus everything on privacy: who can see your recordings, whether they train the AI, and how to delete your data.